Delete your account

Which account this is about

Your weddea account, the app for planning your wedding (Android, iPhone and the weddea.com website), by Juan José Pérez Barbancho. It is the same account on all three: delete it on one and it is deleted everywhere. You don't need to have the app installed.

How to request it

  • From your browser: sign in at weddea.com and go to Settings › Account & security › Delete my account. If you don't have a wedding yet, it is at Delete my account.
  • From the app: the same path, Settings › Account & security › Delete my account.
  • By email, if you can't sign in: write to hola@weddea.com from your account's email address with the subject “Delete my account”. We delete it and confirm it to you within one month.
  • If you have a business (vendor or wedding planner): in your dashboard, Cuenta › Borrar mi cuenta (Account › Delete my account).

Before you confirm, you'll see what happens to each wedding. When you confirm, your access and your sessions are closed at that moment. It can't be undone.

What is deleted

  • Your account: your email address, your name, your password and sign-in with Google or Apple.
  • Every wedding you are the only owner of, in full: guests and their replies, invitations and their links, tasks, money, vendors, tables, documents, photos and settings. If someone else is also an owner, the wedding stays with them and only you leave.
  • Any phone notifications you had turned on.
  • If you have a business: your listing, its photos and your subscription, which is cancelled first, and you leave the weddings you were managing straight away.

What is deleted stops being visible instantly. Documents and photos are then removed from our storage by an automatic process that keeps retrying until it finishes.

What is kept, and for how long

  • A record that the deletion happened, with an internal identifier, so that it can't be undone or repeated, and the sign-in log. Neither includes your email address, your name or your IP address, so they no longer identify you.
  • Database backups renew themselves: a deleted item may remain in a backup for up to 30 days.
  • If you had a business with a subscription, the invoices, for the period required by law (six years in Spain). Couples who wrote to you keep their conversation and their reviews, without your data.

You can also ask us to delete specific data without deleting your account: almost everything can be deleted from the app itself, and anything else by email to hola@weddea.com. The details are in the privacy policy.

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